Welcome to the Historic Jefferson Hotel!

We're thrilled you're considering staying with us and want to make sure you have all the information you need for a relaxing and enjoyable stay. Here are some details about our historic property and our policies to help you plan your visit.

Booking Your Stay

• If you are booking for someone else make sure you give them the check in information and what to expect to ensure our hotel is a good fit for their needs.
• We also recommend reviewing these policies before booking a room to ensure our hotel is a good fit for your needs.
• You can book your room by clicking the Book Now button on the main page.
• All rooms are prepaid at the time of booking. We accept Visa, MasterCard, and American Express.
• We enforce a strict prepayment and no-cancellation policy to ensure fair allocation of our limited rooms. There are NO refunds for any reason. 
• We offer a one-time complimentary date change with at least 5 days' notice prior to your original arrival date. Unfortunately, changes after a rescheduled date are non-refundable.

About Our Property

• We are a historic hotel with a large collection of antiques and décor all throughout the hotel and rooms.
• Please note that our hotel is not wheelchair accessible and has many stairs throughout the building. Our historic building may not be ideal for guests with mobility limitations or seniors that cannot get around obstacles easy.
• We recommend taking a virtual tour of our property on our website by looking at pictures and videos to get a feel for the layout.

Checking In and Out

• Enjoy a seamless arrival experience with our convenient self check-in process. You'll receive a personalized door code and check-in instructions via text message prior to 3:00 PM. Check-in is available between 3:00 PM and 10:00 PM.  
• For a smooth transition between guests, our housekeeping team requires ample time to prepare each room. Therefore, we are unable to accommodate early check-ins or late check-outs.  
• Your check-out time is 11:00 AM. If you haven't checked out by this time, a full night's room charge will apply. 

• We want you to have a great time at our hotel! We allow guests to enjoy drinks in the hotel, while responsible enjoyment of alcoholic beverages is welcome, excessive intoxication is NOT permitted. Please be mindful of your alcohol intake, as disruptive behavior due to excessive intoxication will result in immediate departure from the hotel WITHOUT a refund. We have a quiet time policy from 11pm to 7am (except during events) to ensure everyone gets a good night's sleep. Any visitors brought in by a guest must leave by 10pm.
• To ensure a fresh and pleasant environment for all our guests, our historic property is non-smoking and non-vaping throughout, including guest rooms and public areas. Designated smoking/vaping areas are available outdoors, away from the building's entry points. $500.00 fee for violators of our policy.
• We are happy to accommodate well-behaved children ages 8 and up, as long as they are supervised by an adult at all times. Children under 8 are not allowed inside the hotel as we have a variety of historic artifacts and antiques that are delicate and could be easily broken by unsupervised children of that age. 
• We unfortunately cannot accommodate pets of any type.

Relaxation and Amenities

• All of our rooms are designed for your comfort and convenience. Downstairs suites feature amenities like Wi-Fi, Smart TVs, mini-fridges, seating areas, and phone chargers, along with plush towels, hand towels, and washcloths.
• Upstairs themed rooms offer a cozy retreat with Wi-Fi, Smart TVs, fresh towels and a hand towel. Please note that due to insurance regulations, we are unable to provide items that generate heat, such as hair dryers. 
• We have a common area with Ice, Coffee, and Vending next to our ballroom.
• Each room has a climate control system to adjust the temperature to your comfort level. The hotel is kept at 69-70 degree’s year round to cut down on humidity.
• We offer a variety of historic areas to explore throughout the hotel, and some weekends offer Paranormal investigations by the hour for guests interested in the hotel's paranormal history.

Additional Information

• There is parking available in the surrounding areas and a dedicated lot for hotel guests in the rear.
• In case of an emergency, please dial 911 or text our front desk at 901-468-3551.
• Please note: By booking a reservation at the Historic Jefferson Hotel, you acknowledge the inherent risks associated with our historic property and unique collection.
• Should a chargeback be initiated without valid justification, we will investigate the matter thoroughly. If the chargeback is deemed invalid, we will re-debit the original card used for the reservation to recover the full amount, including applicable taxes and fees. A $50 chargeback fee will be applied to cover the administrative costs associated with processing the dispute.

We hope this information is helpful! Please let us know if you have any questions before booking your stay by texting us at 901-468-3551. We look forward to welcoming you to the Historic Jefferson Hotel!